Placing an Order
- Mail to
Yelton Rhodes Music
1717 N. Ogden Drive
Los Angeles, CA 90046-2129
- Call (toll free in the USA)
- Fax to
(If you wish to have a confirmation for the receipt of a fax, please include an e-mail address on the fax.)
sales at yrmusic dot com
Please include the following information:
- Catalog number, title, and quantity
- Shipping address (NO PO Boxes!) and telephone number
- Billing address and telephone number
- Most orders are shipped via UPS Ground, except for those orders small enough to fit into a Priority Mail flat rate envelope. We do not ship orders via regular USPS, and we no longer ship via Fed Ex.
- Although many times we are able to rush orders, we can only guarantee delivery within 2 weeks.
METHODS OF PAYMENT
We encourage all customers to pay with a credit card (Mastercard or Visa). A receipt for the payment will accompany the order. Please note that customers not located in the U.S. must provide credit card information for payment (in U.S. dollars) before any items can be shipped.
There are three methods for submitting your credit card information: 1) Via fax at (323) 512-4512; 2) via phone at (323) 512-8512, and please feel free to leave the information on our voice mail if no one is in the office to answer your call; and 3) via e-mail (email@example.com).
Customers in the U.S. have the option of paying with a check, and Yelton Rhodes Music will e-mail a copy of the invoice as a PDF attachment as soon as it is prepared (typically within one day of the receipt of the order) so our customers have complete payment information before the order is shipped. Please be sure to make your payment promptly.
NEW CUSTOMERS – For your first order only, YRM requests a payment upfront before music is shipped. A credit card expedites this process, but you still have the option of paying with a check. We will wait until we receive it before shipping your music to you. This applies to the first order of new customers only.
In that this catalog contains repertoire and composers who may not be familiar to most choral conductors, we are happy to provide you with perusal scores. Because we are a small company, providing free perusal scores to the huge choral market is not fiscally possible at this time. Customers may request up to 15 perusal scores each month. An invoice will be sent for each set of perusal scores ordered. If, upon examination, a customer is not interested in performing the music, the scores may returned within 30 days of delivery for full credit with YRM. For orders of individual scores greater than 15 in quantity, full payment must be made without credit for returned items. We ask that you observe the Federal Copyright Laws and not photocopy the perusal scores. Doing so will ultimately drive up the price of the music and rob royalties from the copyright owners. Please note: Because we offer perusal scores to help choruses decide on programming, ALL SALES OF MULTIPLE SCORES ARE FINAL.